Knowing what your customers or clients want is very crucial to the growth of your company. At Protel Marketing Inc. we are able to conduct marketing surveys, gathering important information and data from your customers and potential customers. On behalf of our clients, we gather vital information from their existing customers to calculate Net Promoter Score (NPS) and Transactional Net Promoter Score (TNPS). We are able to validate and update certain client information for promotional campaigns. Telecommunication and publishing companies are some of the companies that utilize our Contact Center services to gather valuable feedback from their customers. We handle your B2C and B2B calls with the highest degree of quality and professionalism.
Contact us and let us do a pilot test for you. Contact us, and learn how you can have Professional Live CCSEs to handle your Inbound, Outbound, and Chat interaction with customers and prospects starting as low as $7.00US/Per Hour.