It is not unlikely your customers’ first interaction with your organization would be through the telephone. At Protel Marketing Inc. we know the value of creating the very important first impression to win a lead. We don’t just leave it to our cutting edge facilities to do the work. Our well articulate team of CCSEs (Contact Center Service Experts) are trained to give the best of warmth and friendliness and a tone that makes callers feel secure and at home to do business with your organization. Our Healthcare answering service is designed to promptly respond to your patient’s call 24/7. Caring and making your callers feel welcomed is a goal we strive to accomplish with each interaction. We understand the importance of being compliant with data protection laws, so that your customers’ interaction and data is handled in a professional and secure manner.