Comprehensive Marketing and Sales Support through One Source!


Protel Marketing Inc. has been working in the contact center industry for over 12 years. We leverage our experience to help you get results via a wide range of solutions.

Protel Marketing Inc. offers a wide range of customized Modern telemarketing services, sales, and customer care solutions.  The core of our business is Inbound and Outbound Business to Business (B2B) and Business to Consumer (B2C) Telemarketing. However, we offer a full range of services. Our state-of-the-art Contact Center Services can be the contracted Customer Services or Sales extension of your company. Most of our CCSEs (Contact Center Service Experts) have at least 3 years of industry experience and are crossed trained to work on different types of programs. However, we provide a dedicated team to each client.  We strive to maintain our reputation of being a quality center and result-oriented professionals that understand the importance of representing our clients in a professional manner, with the highest degree of clarity, quality, and attention to detail. Check out the wide range of services we offer and contact us today for a solution that suits your need. Learn how you can have Professional Live CCSEs to handle your Inbound, Outbound, and Chat interaction with customers and prospects starting as low as $7.00US/Per Hour.

Answering Service

It is not unlikely your customers’ first interaction with your organization would be through the telephone. At Protel Marketing Inc. we know the value of creating the very important first

Appointment Setting

Many businesses don’t get the sales in without initially connecting and communicating with the lead or prospect. This is the most difficult part of business development and growth. Protel Marketing

Customer Acquisition

Protel Marketing Inc. understands the importance for clients to acquire new customers and keep them. Our Customer Acquisition and Retention programs can give you that increase you desire while keeping

Customer Retention

Our Customer Relationship Building and Telemarketing campaign is designed to build on the relationship with existing customers, gather useful information from customers through short phone surveys, and provide the customer

Customer Service

Delivering Great customer service and customer experience is a critical component of any successful business. It is that component that can make or break any business. Therefore, you should only

Debt Recovery

Maximize your profits by leveraging effective Debt Collection and Delinquency Prevention services.

Email Response

Your business will have the edge to succeed through our quality customer service and exceptional communication provided by our staff. Answering company E-mails promptly can be a difficult task to


Fundraisers are made and in the technology world, it can’t be much better. At Protel Marketing Inc. we lead a team of fundraisers who have mastered the arts and principles

Inbound Sales

Every business exists to make profits and serve the interests of its stakeholders. Protel Marketing Inc. provides contact center solutions that are designed to support the interest of small, medium,

Lead Generation

There CAN NOT be sales and increased revenue without a solid and effective lead generation system. Getting people to have an interest in your business offerings in a highly competitive

Monitoring and Auditing

Outbound Sales

Surveys and Research

Knowing what your customers or clients want is very crucial to the growth of your company. At Protel Marketing Inc. we are able to conduct marketing surveys, gathering important information

Tech Support

Today’s business environment depends on technology and products which can malfunction sometimes. Protel Marketing Inc., stands between your business and customers making sure things are brought to proper functioning when