Delivering Great customer service and customer experience is a critical component of any successful business. It is that component that can make or break any business. Therefore, you should only outsource the interaction between your customers to people you can trust; a contact center that understands the importance of service excellence and has a track record of delivering.
The Team at Protel Marketing Inc. knows and understands the link between the quality of service and its potential long-term impact on the revenue of any business. With our well-trained CCSEs (Contact Center Service Experts) we’ll engage with your customers professionally; before, during, and after the sale of your product or service. Utilizing our cutting-edge CRM solution, the goal is to ensure we build long-lasting relationships with your old customers and win new ones into doing business consistently with your brand. We have a dedicated team of professionals with great communication skills and marketing prowess to drive your customer service department and create that image of a responsive unit you’ll be well pleased with.